A selection of process visualisations for the Dutch Tax Authorities. This format design was very successful and has been used many times for other clients too. This is a typical example of an integral turn key process. From the client’s initial undefined need for clarity until the final product. In this case printed folders.

This is a typical sketch resulting from an inquiry. The style has become very minimalistic as not to distract from the content.

Graphic recording of a talk at IMD in Lausanne, Switzerland, probably 2011
Constellation of definitions regarding a generalized production process. To show how they interlock to create certainty. [Dutch]
A graphic recording depicting the ideal process as seen by bureaucrats. More interactive, less predictable.

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